Privacy Policy

Last Updated: 17-June-2025

Data Sharing

We do not sell, rent, or share your personal information with third parties, except as necessary to:

  • Send emails to you (through our email service provider) after you have subscribed to receive email
  • Provide SMS support services to you (through our SMS service provider) after you have opted in to receive SMS
  • Manage comments you have made (through WordPress and any comment moderation services)
  • Comply with legal requirements

Information We Collect

Email Subscriptions: When you subscribe to our email updates, we collect your email address and any optional information you provide (such as your name).

SMS Support Services: When you opt-in to receive SMS support, we collect your phone number and any optional information you provide to help us assist you with aquascaping questions.

Blog Comments: When you comment on our blog posts, we collect the information you provide, which may include your name, email address, website URL, and comment content.

Website Usage: We may collect basic website analytics data (pages visited, time spent) through standard web technologies.

Cookies: This site uses essential WordPress cookies for basic functionality only – we don’t track you. These may include session cookies and comment form cookies.

How We Use Your Information

  • Email Communications: To send you the newsletters and updates after you have subscribed to receive email from us
  • SMS Support: To provide educational support, answer aquascaping questions, and offer helpful guidance related to our content after you have opted in to receive SMS from us
  • Comment Management: To display your comments on blog posts, respond to your comments, and prevent spam
  • Website Improvement: To understand how visitors use our site and improve user experience

Email Subscription Details

  • How to subscribe: submit your request on our About Us page. You’ll receive a confirmation email that you must click to complete subscription
  • Frequency: As needed when new content is posted
  • Content: Aquascaping updates, new articles
  • Unsubscribe: You can unsubscribe anytime using the link in any email

SMS Support Details

  • Opt-in: You must explicitly consent by texting AQUA to our published number +1 (281) 500-8101
  • Opt-out: Reply STOP to any message or text STOP to +1 (281) 500-8101 to unsubscribe immediately
  • Purpose: Educational customer support for aquascaping topics and content clarification
  • Content: Non-commercial educational support, answers to your questions, and helpful aquascaping guidance
  • Frequency: As needed based on your questions and support requests
  • Charges: Message and data rates may apply based on your mobile plan
  • No Marketing: We do not send promotional or sales messages via SMS

SMS Support Terms

You can sign up for SMS support. By opting in to SMS support:

  • You consent to receive educational, non-commercial messages
  • You confirm the phone number belongs to you
  • You understand standard messaging rates apply
  • You can opt-out at any time by replying STOP
  • For help, reply HELP or use the contact form on our About Us page
  • All messages are educational and aquascaping-related

Blog Comments

  • Display: Your name and comment content will be publicly visible on the blog post
  • Email Privacy: Your email address will not be publicly displayed but may be used to notify you of replies to your comment
  • Moderation: Comments may be moderated before appearing on the site
  • Spam Prevention: We may use automated tools to detect and prevent spam comments

Data Retention

  • Email subscriptions: Retained until you unsubscribe or request deletion
  • SMS support: Retained until you opt-out or request deletion
  • Comments: Retained indefinitely unless you request deletion
  • Website analytics: Retained according to Google Analytics retention settings (14 months)

Your Rights

You have the right to:

  • Unsubscribe from emails at any time
  • Opt-out of SMS support by replying STOP
  • Request deletion of your comments
  • Request a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data processing

Contact Us

For privacy-related questions or requests, contact us using the contact form on our About Us page