Privacy Policy
Last Updated: 17-June-2025
Data Sharing
We do not sell, rent, or share your personal information with third parties, except as necessary to:
- Send emails to you (through our email service provider) after you have subscribed to receive email
- Provide SMS support services to you (through our SMS service provider) after you have opted in to receive SMS
- Manage comments you have made (through WordPress and any comment moderation services)
- Comply with legal requirements
Information We Collect
Email Subscriptions: When you subscribe to our email updates, we collect your email address and any optional information you provide (such as your name).
SMS Support Services: When you opt-in to receive SMS support, we collect your phone number and any optional information you provide to help us assist you with aquascaping questions.
Blog Comments: When you comment on our blog posts, we collect the information you provide, which may include your name, email address, website URL, and comment content.
Website Usage: We may collect basic website analytics data (pages visited, time spent) through standard web technologies.
Cookies: This site uses essential WordPress cookies for basic functionality only – we don’t track you. These may include session cookies and comment form cookies.
How We Use Your Information
- Email Communications: To send you the newsletters and updates after you have subscribed to receive email from us
- SMS Support: To provide educational support, answer aquascaping questions, and offer helpful guidance related to our content after you have opted in to receive SMS from us
- Comment Management: To display your comments on blog posts, respond to your comments, and prevent spam
- Website Improvement: To understand how visitors use our site and improve user experience
Email Subscription Details
- How to subscribe: submit your request on our About Us page. You’ll receive a confirmation email that you must click to complete subscription
- Frequency: As needed when new content is posted
- Content: Aquascaping updates, new articles
- Unsubscribe: You can unsubscribe anytime using the link in any email
SMS Support Details
- Opt-in: You must explicitly consent by texting AQUA to our published number +1 (281) 500-8101
- Opt-out: Reply STOP to any message or text STOP to +1 (281) 500-8101 to unsubscribe immediately
- Purpose: Educational customer support for aquascaping topics and content clarification
- Content: Non-commercial educational support, answers to your questions, and helpful aquascaping guidance
- Frequency: As needed based on your questions and support requests
- Charges: Message and data rates may apply based on your mobile plan
- No Marketing: We do not send promotional or sales messages via SMS
SMS Support Terms
You can sign up for SMS support. By opting in to SMS support:
- You consent to receive educational, non-commercial messages
- You confirm the phone number belongs to you
- You understand standard messaging rates apply
- You can opt-out at any time by replying STOP
- For help, reply HELP or use the contact form on our About Us page
- All messages are educational and aquascaping-related
Blog Comments
- Display: Your name and comment content will be publicly visible on the blog post
- Email Privacy: Your email address will not be publicly displayed but may be used to notify you of replies to your comment
- Moderation: Comments may be moderated before appearing on the site
- Spam Prevention: We may use automated tools to detect and prevent spam comments
Data Retention
- Email subscriptions: Retained until you unsubscribe or request deletion
- SMS support: Retained until you opt-out or request deletion
- Comments: Retained indefinitely unless you request deletion
- Website analytics: Retained according to Google Analytics retention settings (14 months)
Your Rights
You have the right to:
- Unsubscribe from emails at any time
- Opt-out of SMS support by replying STOP
- Request deletion of your comments
- Request a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing
Contact Us
For privacy-related questions or requests, contact us using the contact form on our About Us page